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Amazon ends support for old Kindle e-readers

Amazon ends support for Kindle e-readers from 2012 and earlier. Users can't download new books after May 20. Options for loyal fans who want to keep their old devices.

Matthew King
ByMatthew King- Senior Editor
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For Claudia Buonocore, parting with her 15-year-old Kindle Touch is painful.

“I never desired another device. It’s a part of me, a lifesaver,” said the 39-year-old Pittsburgh resident.

Amazon announced it will end support for e-readers released in 2012 and earlier, preventing downloads of new books from May 20.

“It’s a complete betrayal of customers,” Buonocore added.

Amazon offers a 20% discount on new models and $20 in e-book credits, but many users aren’t ready to let go.

Brian Oelberg loaded 250 books onto his 2010-era Kindle Keyboard and plans to turn off WiFi to keep it safe.

“There’s no reason for Amazon to do this,” said the 64-year-old Chicago resident.

Fans say old Kindles’ durability and physical buttons surpass newer models like the Kindle Paperwhite.

Amazon stated it supported the devices for 14 years and cannot do so indefinitely.

Some users plan to keep devices functional through jailbreaking or sideloading.

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