Bahadur Rzayev, Deputy Executive Director of TABIB, stated that the goal is to eliminate the long-standing queue problem in state medical institutions by the end of the year.
The online queue system is being expanded gradually. Starting next week, it will be implemented in 6 medical facilities.
According to Rzayev, if a citizen cannot find a queue at their chosen facility, they can book an appointment online with a specialist of the same profile at other state hospitals.
“The aim is to use resources more efficiently and facilitate citizens' access to services,” he emphasized.
The number of patients a doctor can see per day is limited. Citizens can access the same service at alternative facilities.
Statistics show that only 58% of those who book online actually attend their appointment. About 42% do not use their queue slots.
Rzayev urged citizens to cancel their appointments if they cannot attend, so others can use the time slot.
A state procurement process has been announced, and by the end of the year, the online system will be expanded nationwide.
