Azercell continues its activities in 2025 to enhance customer experience, implement innovative technologies, and expand strategic partnerships, strengthening its position in Azerbaijan's digital transformation.
The company has reinforced its role as a reliable digital partner for individual users, corporate clients, and government agencies. Improving user experience and service accessibility remained a top priority.
Azercell introduced the "DigiMax" tariff package to meet subscribers' digital needs flexibly and personally. This solution combines mobile internet, voice, and messaging services into a single package.
The "SIMA Imza" digital signature platform was launched. As the first mobile operator to implement this technology in the country, Azercell enabled the activation of new numbers and most transactions in a fully electronic format.
Mobile balance usage expanded through cooperation with "Wingz" LLC, allowing subscribers to pay for scooter rentals directly via mobile balance, promoting modern and eco-friendly urban mobility.
Support for state initiatives included a memorandum with the Ministry of Defense to develop special communication solutions for servicemen, offering the "Asgercell" proposal for reliable and secure communication during service.
In the corporate sector, "Azercell Biznes" developed innovative solutions, including the Customer Experience Management Platform, which enables centralized management of requests from various digital channels, automated communication, and 24/7 service via AI-based chatbots.
The "YolDASH360" platform for the transport and logistics sector combines video surveillance, AI, and GPS technologies for efficient monitoring, safety, and operational management.
International partnerships strengthened: strategic cooperation with "UiPath" introduced Robotic Process Automation (RPA) solutions to improve operational efficiency for corporate clients.
Azercell became an official member of TM Forum, gaining access to advanced practices for developing digital services and enhancing customer experience.
Under the "Azercell TechTalks" initiative, the first conference for corporate clients was held. The event, themed "Technologies Changing the Future," discussed AI, secure digital innovation, and robotic automation.
