Journalist Bahadur Seyidov parked at Ahmad Rajabli street on May 19, paid via AzParking app, but received an unjust fine two hours later. The app showed no record.
When he called the 141 helpline, he was told: "If it's not in the system, pay the fine." Now he takes screenshots every time.
Transport expert Adil Nabiyev says system errors violate consumer rights. An independent monitoring mechanism is needed.
ICT expert Elvin Abbasov notes synchronization issues between bank and operator systems. Citizens should collect digital evidence.
Lawyer Elnur Mammadov says without proof, the fine must be paid. But bank statements can cancel the protocol.
