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Service charge rules in restaurants

Legal rules on service charges in restaurants. Customer rights and fines explained.

Sebastian Young
BySebastian Young- Senior Editor
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0

Some restaurants in Azerbaijan charge extra service fees. What does the law say?

Customers must be informed about prices and extra charges beforehand.

Service charge is legal only if stated on the menu.

Hidden charges are illegal; customers can refuse to pay.

If not shown on the menu, the service fee cannot be demanded.

According to the Code of Administrative Offenses, violations result in fines from 800 to 1000 manats.

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Service charge rules in restaurants | Bond.az